First, can we stop linking to that 2011 LotRO announcement of how great it’s doing? Please link to the 2013 “still doing great” announcement. Same goes for DDO. Last I heard, Turbine was releasing a response to in-game protests about bending people over in DDO. Game is obviously still doing awesome thanks to F2P, right?
Next, has anyone ever called F2P ‘fans’ lazy gamers? What does that even mean? People too lazy to put in a credit card number to subscribe? People too lazy to get a job in real life to afford $15 a month?
What MMO players that don’t pay are, in the best case, are cattle. They are (hopefully) content for those who do pay, and in exchange those who are paying the bills get to enjoy a better experience thanks to the free-loaders. How often that’s the case I’ll leave up to you to decide.
Bringing up Wal-Mart is appropriate when talking F2P. There is a reason People of Walmart exists, while People of Macy’s or People of Whole Foods does not. People of F2P MMOs is a thing that should exist.
Walmart is in part successful because they have mastered logistics, keeping their costs down. If you want to call reskinning wings and reselling them to people in a F2P MMO ‘logistics’, the comparison continues to work. The other factor in Walmart’s favor is being so big that they can bend laws to suit them, which is very Zynga-like. The key difference being laws caught up to Zynga and destroyed them, while Walmart has enough lobbying power to prevent that.
The core of what Mike at Massively is saying is correct however; MMOs turn to F2P for financial reasons. The ‘why it works’ part is where the disconnect happens. MMOs that turn F2P don’t magically get better content-wise. DDO/LotRO are still the same flawed MMOs that failed as sub games, but now ‘enhanced’ with a cash shop that pesters you continuously to try and sells you content, items, fluff, and power. So why do these games sorta-work (again, looking for that 2013 announcement of still doing awesome) as F2P when they failed as subscription games? Because of the People of F2P.
Tricking someone into giving you a buck is easier than keeping them around full-time for 15, especially when you target that particular brand of player with flash over substance. The other major change is you don’t need people to stick around in the F2P model; the cattle are plentiful and you are only hoping to skin a few bucks off them before they leave. That’s basically the opposite of being successful as a sub MMO; as a sub you not only have to be good enough to attract initial attention, you only succeed if you prove that you are worth it long-term. As we have seen over the years, most developers don’t have the talent to pull that off. Selling a sparkle-pony is easy, providing lasting, worthwhile content is not.
That the MMO genre is currently in a major rut and F2P is popular is not a coincidence. Hopefully we get out of it ‘soon’.