Little note: If you are going to smash your face into the keyboard over and over again in blind rage, at some point you need to move past believing in clickbait and actually answer why financial numbers submitted to regulatory authorities don’t line up with what you want to believe. The conversation is cute in that ‘debate on the internet’ kind of way, but once it reaches “because that’s god’s will” logic, I’m out.
Speaking of Blizzard, and recent surprises from customer service following my Comcast interaction, over the weekend I reached out to them to get my ancient Battle.net account back (rolling my face across Hearthstone as we speak, and we seriously need a new term than dumbed down, because yikes!). The account is so old WoW was never linked to it, and I went into the whole thing 50/50, part of me thinking the account with the associated email was lost forever.
My first attempt was through email, but that ticket was rather quickly closed with the advice to do this over the phone. Bad start, but on some level it made sense, plus filling out a form with your phone number isn’t all that painful; it’s not like you are sitting on hold waiting.
In the 15-20 minute estimate that was given, someone called me. They spoke English and sounded human, so we were already off to a very promising start. After some basic info was provided, the agent found my old Battle.net account. Success. He then tracked down my long-since hacked WoW account to link together. The funny thing about that? Even though the account was hacked and linked to some random Battle.net account, it wasn’t looted since I didn’t have enough ‘stuff’ for the hacker to bother adding time to loot it. WoW inflation helping me out, who knew. As a final nice (I think?) gesture, my old WoW account has 15 days on it, so I can check out all the recent (since TBC) changes. I guess I should?
By contrast, my ticket with SquareEnix for my FFXIV account still sitting in limbo days later. (I recently reformatted, tried to reinstall FFXIV, used the Steam key, and the game says the Steam key has already been used (by me, duh) Any ideas?).