Jester has two great posts up today, although about two very different subjects.
The first, and the one I’ll be brief about, is about an example of someone scamming a player in EVE. Typical EVE stuff right? Not exactly, due to the extent of the scam and the intention behind it (extreme grief rather than gain). Now I’ve said here before I don’t feel a lot of pity for such victims. Anyone who hands over all of their stuff for the promise of having it double is looking for a shortcut and hasn’t learned the ‘no free lunch’ lesson in life.
But victim aside, I also don’t understand why companies don’t instantly ban any player in their game who cons people to such lengths. The average market scam? All fine and good; you are separating a fool from his money in a game. But this wasn’t about that, and such players add nothing to your game. EVE isn’t a democracy; CCP can (and should) play god and act. As Jester points out, there is a difference from positive exposure from something like the Guiding Hand Social Club scam, and the negative exposure from something like this. From a business perspective, such a player is costing you more than he is worth, make the correct business decision and remove them.
Moving beyond just this example, it’s never made sense to me why companies are often so reluctant to ban a player. Again, MMOs aren’t a democracy or a court of law, where someone must be proven guilty beyond a shadow of a doubt. Ban first, answer questions later. Anyone caught incorrectly can always be credited for the mistake, but unless you have terrible tools to look into such things, most of the time you should be banning someone who did something ban-worthy. Again, the devs are gods in these worlds; they should have access and records of everything and come to the correct conclusion.
A single bad apple costs you countless accounts, and it’s nonsense that companies spend so much time and effort trying to bring in new players, and seemingly so little in removing those who drive those hard-fought accounts away.